Mercedes-Benz Australia/Pacific Pty Ltd — Mercedes-Benz A, C and CLS Class Vehicles MY2018-2019

Identifying features

VIN (Vehicle identification number)
See attached VIN list

What are the defects?

The software in the powertrain control unit may not operate as intended. The engine warning light may not activate to warn the driver of the fault. A reset of the control unit might take place while driving.

What are the hazards?

If the reset of the control unit takes place during an ECO stop, the engine may not start again automatically. In addition, the engine may lose power and the vehicle might coast down whilst in motion. Unexpected engine failure may result in an accident and injury to occupants of the vehicle and other road users.

What should consumers do?

Affected consumers will be contacted by Mercedes-Benz to organise a free repair.

Consumers can also contact their most convenient Mercedes-Benz retailer using https://www.dealerlocator.mercedes-benz.com.au/

Where the product was sold
Nationally
Dates available for sale
  • 22 May 2018 - 4 February 2019

Responsible regulator

Department of Infrastructure, Transport, Cities and Regional Development is the responsible regulator for this recall.

Department of Infrastructure, Transport, Cities and Regional Development
Product category