Mercedes-Benz Australia/Pacific Pty Ltd — Mercedes-Benz C, E and S Class Vehicles MY2018-2019

Identifying features

VIN (Vehicle identification number)
See attached VIN list

What are the defects?

It is possible that the vehicles may mistakenly detect a correctly engaged seat belt as being not engaged. A warning tone and a warning symbol in the instrument cluster will inform the driver of this condition. This may cause the vehicle's PRE-SAFE® function to not engage. This affects the front seat belt buckles in the vehicle only.

What are the hazards?

The PRE-SAFE® function pre-tightens the seat belt if the vehicle detects an accident is about to occur. If this does not engage, the complete effect of the restraint system could not be ensured.

What should consumers do?

Affected consumers will be contacted by Mercedes-Benz to organise a free repair. Consumers can also contact their most convenient Mercedes-Benz retailer using

Where the product was sold
Dates available for sale
  • 1 August 2018 - 31 January 2019

Responsible regulator

Department of Infrastructure, Regional Development and Cities is the responsible regulator for this recall.

Department of Infrastructure, Regional Development and Cities
Product category