Mercedes-Benz Australia/Pacific Pty Ltd — Mercedes-Benz "E" Class Cabriolet

Identifying features

VIN (Vehicle identification number)
See attached VIN list

What are the defects?

In heavy rain the seals of the front doors may allow water to enter the door cavity.

What are the hazards?

If moisture enters the door control unit, the automatic reversing function of the power window assembly may be impaired and thus the risk of injury may be increased. Also, there is a danger of a short circuit and risk of fire.

What should consumers do?

Consumers should contact their preferred Mercedes-Benz retailer for a free-of-charge repair.

Further information is available from Mercedes-Benz dealers. To find your nearest Mercedes-Benz dealer, visit

Where the product was sold
Dates available for sale
  • 1 August 2017 - 31 October 2017

Responsible regulator

Department of Infrastructure, Regional Development and Cities is the responsible regulator for this recall.

Department of Infrastructure, Regional Development and Cities
Product category