Mercedes-Benz Australia/Pacific Pty Ltd — Mercedes-Benz GLC220 and E300 MY2019

Identifying features

VIN (Vehicle identification number)
See attached VIN list

What are the defects?

The engine crankshaft may have surface damage due to a manufacturing error.

What are the hazards?

The crankshaft may fail, resulting in sudden engine damage causing the engine to stop functioning. This may increase the risk of an accident and injury to vehicle occupants, and other road users.

What should consumers do?

Consumers are requested to contact their most convenient authorised Mercedes-Benz Retailer for a free of charge repair.

To find a local Mercedes-Benz dealer, visit https://www.dealerlocator.mercedes-benz.com.au/

Traders who sold this product

Authorised Mercedes-Benz Dealers

Where the product was sold
Nationally
Dates available for sale
  • 1 April 2019 - 31 May 2019

Responsible regulator

Department of Infrastructure, Transport, Cities and Regional Development is the responsible regulator for this recall.

Department of Infrastructure, Transport, Cities and Regional Development
Product category