Mercedes-Benz Australia/Pacific Pty Ltd — Mercedes-Benz VS30 Sprinter Van MY2019-2021

Identifying features

VIN (Vehicle identification number)
See attached VIN list

What are the defects?

The gear recognition function in the transmission may not function as intended in some vehicles.

This may cause the reversing lamp to stop working until the next ignition change, or the next engine start.

What are the hazards?

Loss of reverse lights may reduce the visibility of the vehicle and provide no indication that the vehicle is reversing, increasing the risk of an accident leading to serious injury or death to vehicle occupants, other road users or pedestrians.

What should consumers do?

Consumers are asked to contact their most convenient Mercedes-Benz Retailer to arrange an appointment for the required software update.

To find a local Mercedes-Benz retailer, visit https://www.mercedes-benz.com.au/passengercars/mercedes-benz-cars/dealer...

Traders who sold this product

Authorised Mercedes-Benz dealerships

Where the product was sold
Nationally
Dates available for sale
  • 21 September 2018 - 4 January 2021

Responsible regulator

Department of Infrastructure, Transport, Regional Development and Communications is the responsible regulator for this recall.

Department of Infrastructure, Transport, Regional Development and Communications
Product category