Mercedes-Benz Vans Australia/Pacific — Mercedes-Benz Sprinter VS30 Van MY2019

PRA No.
2019/17796
Date published
9 Sep 2019
Campaign number
RC 2714
Product description

Mercedes-Benz Sprinter VS30 Van
Model Year 2019

875 affected vehicles

Identifying features

VIN (Vehicle identification number)
See attached VIN list
VIN list.xlsx (19.79 KB)

What are the defects?

Due to a software fault, the vehicle's rear external lights may malfunction in certain Sprinter vehicles, when the rotary light switch is moved to a different position in less than 0.5 seconds.

What are the hazards?

If the vehicle's rear external lights malfunction, the brightness of the rear lamps may be reduced significantly, or fail completely. The vehicle will be less visible, increasing the risk of an accident and injury to all road users.

What should consumers do?

Consumers are requested to contact their most convenient authorised Mercedes-Benz Van retailer for a free of charge software update.

To find a local Mercedes-Benz dealer, visit https://www.dealerlocator.mercedes-benz.com.au/

Supplier
Mercedes-Benz Vans Australia/Pacific
Traders who sold this product

Authorised Mercedes-Benz dealerships

Where the product was sold
Nationally
Dates available for sale
  • 1 March 2019 - 30 August 2019

Responsible regulator

Department of Infrastructure, Transport, Cities and Regional Development is the responsible regulator for this recall.

Department of Infrastructure, Transport, Cities and Regional Development
Product category
Mercedes-Benz