Mercedes-Benz Vans Australia/Pacific Pty Ltd — Mercedes-Benz Sprinter Vans 907/910 Series MY2018

Identifying features

What are the defects?

On certain Sprinter vehicles the electronically unlocking door locks may have been installed with an incorrect operating lever.

What are the hazards?

If the front driver's hinged door, the load compartment sliding door and the right rear-end door could not be opened from both the inside and the outside. In an emergency, the escape route via the right side of the vehicle may not open and could lead to serious injury.

What should consumers do?

Consumers are requested to contact there most convenient authorised Mercedes-Benz Van Retailer for a free of charge repair.

To find a local Mercedes-Benz dealer, visit

Where the product was sold
Dates available for sale
  • 1 August 2018 - 30 November 2018

Responsible regulator

Department of Infrastructure, Regional Development and Cities is the responsible regulator for this recall.

Department of Infrastructure, Regional Development and Cities
Product category