Mercedes-Benz Vans Australia/Pacific Pty Ltd — Mercedes-Benz Sprinter VS30 MY2018-2020

Identifying features

VIN (Vehicle identification number)
See attached VIN list

What are the defects?

The vehicle's rear axle steel leaf springs may not meet the required level of strength during operation and may break during use.

What are the hazards?

If one of the springs breaks, the driver may not have full control of the vehicle, increasing the risk of an accident and injury to the vehicle occupants and other road users.

What should consumers do?

Consumers are asked to contact their most convenient Mercedes-Benz Retailer for a vehicle inspection and replacement of the rear axle springs, where necessary. Repair is free of charge.

To find a local Mercedes-Benz dealer, visit https://www.dealerlocator.mercedes-benz.com.au/

Traders who sold this product

Authorised Mercedes-Benz dealers

Where the product was sold
Nationally
Dates available for sale
  • 3 December 2018 - 10 February 2020

Responsible regulator

Department of Infrastructure, Transport, Regional Development and Communications is the responsible regulator for this recall.

Department of Infrastructure, Transport, Regional Development and Communications
Product category