Mercedes-Benz Vans Australia/Pacific Pty Ltd — Mercedes-Benz V Class MY2019

Identifying features

What are the defects?

Vehicles may have been fitted with faulty head restraints, resulting in the head restraint padding separating from the securing rods.

What are the hazards?

In the event of an accident, the exposed rods and the missing head restraint padding could cause injury to vehicle occupants.

What should consumers do?

Consumers are asked to contact their most convenient Mercedes-Benz retailer to organise a free repair.

To find a local Mercedes-Benz dealer, visit https://www.dealerlocator.mercedes-benz.com.au/

Traders who sold this product

Authorised Mercedes-Benz Dealers

Where the product was sold
Nationally
Dates available for sale
  • 1 April 2019 - 30 April 2019

Responsible regulator

Department of Infrastructure, Transport, Regional Development and Communications is the responsible regulator for this recall.

Department of Infrastructure, Transport, Regional Development and Communications
Product category