Mercedes-Benz Vans Australia/Pacific Pty Ltd — Mercedes-Benz VS20 VITO MY2015-2019

Identifying features

VIN (Vehicle identification number)
See attached VIN list

What are the defects?

Vehicles with an auxiliary battery installed under the front driver seat may not include a seat base cover, which may result in the seat base being used as a storage compartment, which is not its intended use.

What are the hazards?

If a conductive object is stored in the auxiliary battery compartment and connects the two battery terminals, this may cause a short circuit and potentially result in a fire, increasing the risk of injury to vehicle occupants and bystanders.

What should consumers do?

Consumers are asked to immediately contact their most convenient Mercedes-Benz Retailer for a replacement retrofit cover, free of charge repair.

To find a local Mercedes-Benz dealer, visit https://www.dealerlocator.mercedes-benz.com.au/

Traders who sold this product

Authorised Mercedes-Benz dealers

Where the product was sold
Nationally
Dates available for sale
  • 4 May 2015 - 25 October 2019

Responsible regulator

Department of Infrastructure, Transport, Regional Development and Communications is the responsible regulator for this recall.

Department of Infrastructure, Transport, Regional Development and Communications
Product category