Mercedes-Benz Vans Australia/Pacific Pty Ltd — Mercedes-Benz VS30 Sprinter Vans MY2018-2019

Identifying features

VIN (Vehicle identification number)
See attached VIN list

What are the defects?

The threaded connection of the upper hood catch may not have been tensioned correctly.

What are the hazards?

If the defect occurs, the hood may open while driving and increase the risk of accident or injury to vehicle occupants, and other road users.

What should consumers do?

Consumers are requested to contact their preferred authorised Mercedes-Benz Retailer for a free of charge inspection of the threaded connection of the hood catch, and re-tension where required.

To find a local Mercedes-Benz dealer, visit https://www.dealerlocator.mercedes-benz.com.au/

Traders who sold this product

Authorised Mercedes-Benz dealers

Where the product was sold
Nationally
Dates available for sale
  • 3 September 2018 - 30 September 2019

Responsible regulator

Department of Infrastructure, Transport, Cities and Regional Development is the responsible regulator for this recall.

Department of Infrastructure, Transport, Cities and Regional Development
Product category