MUJI Retail (Australia) Pty Ltd—Neck Cushion and Cover
What are the defects?
The zip on the product does not have a child-resistant slide fastener, and the product does not have the required warning label.
What are the hazards?
In contravention of the mandatory safety standard for bean bags, the product is not fitted with a child-resistant slide fastener, or the required warning label and may therefore provide access to the beads, which pose a potential choking hazard to young children.
What should consumers do?
Consumers should return the product to MUJI stores for a full refund. Consumers may return the products either by returning them directly to their nearest MUJI Store (at Emporium or Chadstone), or by contacting MUJI Retail (Australia) Pty Ltd to arrange the return/collection of the product.
Consumers can contact MUJI Retail (Australia) Pty Ltd:
• by email at: email@example.com;
• by telephone on 1800 101 655 (toll free using landline in Australia) Monday to Friday, 9:30am to 6:00pm; or
• in person at their nearest MUJI store at Chadstone Shopping Centre or Emporium Melbourne.
MUJI Retail (Australia) Pty Ltd
- 23 November 2013 - 8 August 2014
Recall advertisements and supporting documentation
Australian Competition and Consumer Commission is the responsible regulator for this recall.