PRA number
2008/10306
Published date
Product description
SOFT Cold Hot Pack (label on product) sold as OAPL Professional Reusable Hot and Cold Pack
Reasons the product is recalled
This product contains the toxic substance ethylene glycol (rather than the non-toxic ingredient propylene glycol).
The hazards to consumers
Potentially life-threatening or could cause a serious risk to health (Class 1).
What consumers should do
If you have Reusable Hot and Cold Packs–soft R&R Cold Hot Pack do not use it. Please call Orthopaedic Appliances Pty Ltd customer service line on 1800 033 207 to arrange the return of the affected product and a refund.
Supplier
Orthopaedic Appliances Pty Ltd
Where the product was sold
Nationally
Responsible regulator
Therapeutic Goods Administration is the responsible regulator for this recall.