PRA number
2013/13587
Published date
Product description
Mains voltage LED lamp used primarily in professional applications, such as in the hospitality industry.
Reasons the product is recalled
A small quantity of product has been found to leak electrical current to the metal housing and could become live.
The hazards to consumers
If the lamp becomes live and is touched, this will result in an electric shock.
What consumers should do
End-users should cease using the product immediately, ensure the power is switched off, and remove the lamp (i.e. globe) from the light fitting.
End-users should return all MASTER LED bulb 12 – 60W E27 2700K A60 lamps to Philips Lighting for immediate re-imbursement via credit card (VISA or MasterCard) or EFT.
Mail to: Philips Lighting
Locked Bag 30
Reply Paid 69330
North Ryde, NSW 1670
For any queries, end-users should contact Philips Lighting Customer Care on 1300 304 404.
End-users should return all MASTER LED bulb 12 – 60W E27 2700K A60 lamps to Philips Lighting for immediate re-imbursement via credit card (VISA or MasterCard) or EFT.
Mail to: Philips Lighting
Locked Bag 30
Reply Paid 69330
North Ryde, NSW 1670
For any queries, end-users should contact Philips Lighting Customer Care on 1300 304 404.
Supplier
Traders who sold this product
Sold by specialist lighting stores and electrical wholesale outlets.
Where the product was sold
Nationally
Dates available for sale
-
Recall advertisements and supporting documentation
Responsible regulator
Australian Competition and Consumer Commission is the responsible regulator for this recall.
