Prowhitening—Teeth Whitening Kit & Teeth Whitening Pen

Identifying features

The teeth-whitening kit has "A003" marked on the packaging.

The teeth-whitening pen has "#8" marked on the packaging.

What are the defects?

The products contain concentrations of carbamide peroxide in excess of the recognised safe limit of 18% w/w, as set by the Poisons Standard 2011, expert clinical advice, and published scientific risk assessments.

What are the hazards?

Users of the goods may suffer irritation or inflammation to the gums and mouth due to the high concentration of carbamide peroxide they contain.

What should consumers do?

Consumers who purchased the products should cease using them immediately. The faulty items may be returned in exchange for a compliant product or alternatively a refund will be issued. For further assistance or information call 1300 707 372 or Email

Traders who sold this product

On-line sales, dentists, skin clinics and beauty salons

Where the product was sold

Responsible regulator

Australian Competition and Consumer Commission is the responsible regulator for this recall.

Australian Competition and Consumer Commission
Product category