Radio Systems Australia (RSA) — Detachable AC Plug Adaptor Insert Provided with PetSafe and SportDog Brand Products

Adaptor with insert

What are the defects?

Some of the plug inserts have a manufacturing fault that causes them to break apart while being unplugged from a power socket.

What are the hazards?

The enclosure of the detachable plug portion can break and potentially expose live parts which can cause a dangerous electric shock.

What should consumers do?

Do not attempt to unplug the adaptor before calling or visiting our website for further instructions. Check the plug recall website for a list of affected products and to order a replacement insert: or call the hotline: 1800 786 608.

Radio Systems Australia (RSA)
Where the product was sold
Dates available for sale
  • 1 January 2009 - 31 January 2016

Recall advertisements and supporting documentation

Responsible regulator

Electrical Safety Office (QLD) is the responsible regulator for this recall.