Radio Systems Australia (RSA) — Detachable AC Plug Adaptor Insert Provided with PetSafe and SportDog Brand Products
What are the defects?
Some of the plug inserts have a manufacturing fault that causes them to break apart while being unplugged from a power socket.
What are the hazards?
The enclosure of the detachable plug portion can break and potentially expose live parts which can cause a dangerous electric shock.
What should consumers do?
Do not attempt to unplug the adaptor before calling or visiting our website for further instructions. Check the plug recall website for a list of affected products and to order a replacement insert: www.petplugrecall.com.au or call the hotline: 1800 786 608.
- 1 January 2009 - 31 January 2016
Recall advertisements and supporting documentation
Electrical Safety Office (QLD) is the responsible regulator for this recall.