PRA number
2016/15498
Published date
Product description
Gas Space Heater
Reasons the product is recalled
In extremely rare cases, abnormal wear and tear on the fan may generate more surface heat as a result of reduced fan speed.
The hazards to consumers
As a result of lower fan speeds excess heat may be generated and present a fire risk.
What consumers should do
Please contact Real Flame Service Department on 1300 014 389 between 9.00am-5.00pm EST (Mon – Fri) or email productservice@realflame.com.au. Real Flame will arrange for a service call to be carried out on the unit.
Supplier
Traders who sold this product
Real Flame Company owned stores
Real Flame Dedicated dealers
Specialist heating dealers nationally
Real Flame Dedicated dealers
Specialist heating dealers nationally
Where the product was sold
Nationally
Dates available for sale
-
Recall advertisements and supporting documentation
Responsible regulator
Energy Safe (VIC) is the responsible regulator for this recall.
