Scott Sports SA—SR Suntour NEX and SR Suntour NCX Suspension Forks On Scott "Sportster" Bicycles

Identifying features

Please see attached document for details of specific models.

What are the defects?

The dropouts on the suspension fork can break.

What are the hazards?

If the defect occurs during use the rider may lose control of the bicycle, potentially resulting in a serious fall injury.

What should consumers do?

Consumers should immediately stop using bicycle with affected forks. They are asked to return their bicycles to any official SCOTT dealer.

Remedy:

NCX: The dealer will exchange the lower end of the SR Suntour NCX fork.
NEX: The dealer will exchange the quick release of the front fork and also add a washer between the fork and the quick release.

The above mentioned actions will be done at no costs for consumers.

For further information, please visit www.scott-sports.com and access safety and recalls, email SCOTT at recall@scott-sports.com or call 0800 999 499

Traders who sold this product

Bicycle stores throughout Australia

Where the product was sold
Nationally
Dates available for sale
  • 1 May 2010 - 26 June 2014

Responsible regulator

Australian Competition and Consumer Commission is the responsible regulator for this recall.

Australian Competition and Consumer Commission