PRA number
2014/14181
Published date
Product description
SCOTT recalls SR Suntour NEX and NCX suspension forks on SCOTT "Sportster" bicycles with of model year 2011, 2012 and 2013.
Reasons the product is recalled
The dropouts on the suspension fork can break.
The hazards to consumers
If the defect occurs during use the rider may lose control of the bicycle, potentially resulting in a serious fall injury.
What consumers should do
Consumers should immediately stop using bicycle with affected forks. They are asked to return their bicycles to any official SCOTT dealer.
Remedy:
NCX: The dealer will exchange the lower end of the SR Suntour NCX fork.
NEX: The dealer will exchange the quick release of the front fork and also add a washer between the fork and the quick release.
The above mentioned actions will be done at no costs for consumers.
For further information, please visit www.scott-sports.com and access safety and recalls, email SCOTT at recall@scott-sports.com or call 0800 999 499
Remedy:
NCX: The dealer will exchange the lower end of the SR Suntour NCX fork.
NEX: The dealer will exchange the quick release of the front fork and also add a washer between the fork and the quick release.
The above mentioned actions will be done at no costs for consumers.
For further information, please visit www.scott-sports.com and access safety and recalls, email SCOTT at recall@scott-sports.com or call 0800 999 499
Supplier
Traders who sold this product
Bicycle stores throughout Australia
Where the product was sold
Nationally
Dates available for sale
-
Recall advertisements and supporting documentation
Responsible regulator
Australian Competition and Consumer Commission is the responsible regulator for this recall.
