Shriro Australia Pty Ltd — Hagemeyer Brands Australia Pty Ltd—Dimplex Superheater

Identifying features

Other
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What are the defects?

The heater has had reports of a component fault, which can cause overheating near the heater's control panel and, in some cases, risk of fire.

What are the hazards?

Fire

What should consumers do?

Customers must immediately stop using the heater and disconnect it from the power source.

The supplier, Hagemeyer, has been purchased by Shriro Australia Pty Ltd.

Consumers now need to contact Shriro customer care on 1300 739 033 for a full refund or replacement.

Where the product was sold
Nationally

Responsible regulator

Australian Competition and Consumer Commission is the responsible regulator for this recall.

Australian Competition and Consumer Commission
Product category