Sitro Group Australia Pty Ltd—Gasmate & Maxiheat Outdoor Electric Ceiling Heater or Wall Heater
What are the defects?
The heating element may get excessively hot and cause some area of the radiant heater panel to melt. In some cases, this may cause the RCD (safety switch) to trip instead.
What are the hazards?
If the defect occurs, there is risk of burns or fire.
What should consumers do?
Consumers should stop using the product immediately. Please contact Sitro Group Australia immediately to receive a replacement unit or to discuss an alternative remedy. For further information, please call Sitro Customer Service Line on 1300 174 876 or Email: firstname.lastname@example.org.
Sitro Group Australia is recalling the product to ensure the safety of our customers as an ongoing commitment to maintain the highest possible standards of safety and product quality at all times.
Gasmate: Alfresco Radiant Heater: Various Retailers
Maxiheat: Slimline Radiant Heater: Barbeques Galore
- 1 March 2013 - 3 June 2015
Recall advertisements and supporting documentation
Energy Safe (VIC) is the responsible regulator for this recall.