PRA number
2011/12863
Published date
Product description
LCD TV
Reasons the product is recalled
May contain a component that in a rare number of cases could over-heat and ignite, possibly resulting in melting of the upper rear casing of the television.
The hazards to consumers
The television may ignite internally and emit smoke while in use.
What consumers should do
Sony is voluntarily initiating a programme to perform a free inspection and, if necessary, a free repair. Customers who own one of the affected products should contact our Customer Contact Centre on 1300 13 7669 (SONY) to make arrangements for the TV to be inspected.
Important: If customers notice any abnormality in the TV's operation (e.g. an unusual noise, smell or smoking), they should immediately unplug the power cable, stop using the TV and contact Sony.
Important: If customers notice any abnormality in the TV's operation (e.g. an unusual noise, smell or smoking), they should immediately unplug the power cable, stop using the TV and contact Sony.
Supplier
Sony Australia Limited
Traders who sold this product
Electrical goods retailers
Where the product was sold
Nationally
Dates available for sale
-
Responsible regulator
Australian Competition and Consumer Commission is the responsible regulator for this recall.
