Specialist Wholesalers Pty Ltd t/as Roadsafe — Roadsafe Front Lower Ball Joint
What are the defects?
Due to an improper hardening procedure during manufacture, the product may fail, causing vehicle suspension failure.
What are the hazards?
If the vehicle suspension fails while the vehicle is in motion this may increase the risk of an accident or injury to the vehicle occupants and other road users.
What should consumers do?
Consumers should immediately stop using the affected product, or the vehicle to which the product has been fitted.
Consumers should have the affected product replaced by their chosen mechanic and contact Roadsafe to organise for a reimbursement of the cost of the new part and its installation. If the affected product has not been fitted to a vehicle, consumers can return it to the place of purchase for a full refund.
For more information, consumers can contact Roadsafe on 03 8687 1700 (Monday to Friday, 9am - 5pm AEST) or via email at email@example.com
Select Burson Automotive stores
Select Pedders stores
- 1 November 2018 - 30 June 2020
Recall advertisements and supporting documentation
Australian Competition and Consumer Commission is the responsible regulator for this recall.