SRS Australia Pty Ltd — Helix Residential Pool Slide
What are the defects?
The user may exit the lower section of the slide (flume) before reaching the pool entry point.
What are the hazards?
Exiting the slide before entering the pool poses a fall hazard, which can result in serious injury.
What should consumers do?
Consumers should stop using the pool slide immediately. The slide does not need to be removed from the pool deck.
Consumers who purchased the affected slides will be sent a free slide rail extension kit, which adds height to the lower section of the outer slide wall to prevent users from exiting the slide before entering the pool. The kit is currently in production and consumers will be notified when it is available. The kit and detailed installation instructions will be sent to them and a video will be posted on the website: www.helixslideinfo.com. The slide rail extension kit can be installed by the slide owner in approximately 20 minutes.
Certain distributors of SRS Australia Pty Ltd and retailers of the Helix slide.
- 1 June 2014 - 31 July 2015
Australian Competition and Consumer Commission is the responsible regulator for this recall.