Subaru (Aust) Pty Limited — Subaru Impreza (Hatch) Vehicles MY2018-2019
What are the defects?
The left hand rear door window glass may have been inadequately tempered, due to an improper cooling process during manufacture.
What are the hazards?
If the glass is broken, it will not shatter into small pieces as intended, but rather into large fragments or shards of glass. This could increase the risk of injury in the event of a crash.
What should consumers do?
Subaru will contact registered owners by mail at their last known address, requesting the owner make an appointment at their preferred Subaru Dealer for replacement of the left hand rear window glass free of charge.
For further information, contact your nearest Subaru dealership or the Subaru Customer Relations Team on 1300 550 994 (Monday to Friday, 8.30am – 5pm AEST).