Sunbeam—Sunbeam Café Espresso II (EM 3820) Coffee machine

Identifying features

Model number EM 3820
Date of manufacure codes: 033,103.113,153,293,323.

What are the defects?

Movement of the milk-frothing wand may cause abrasion of wiring inside the machine, resulting in failure of insulation.

What are the hazards?

Risk of electric shock.

What should consumers do?

Consumers should stop using the machine, unplug it from the wall and contact Sunbeam on 1300882570 (8.30 to 5.00 AEST Monday to Friday) or visit for further information.

Traders who sold this product

Myer, Harvey Norman, Harris Scarf, David Jones, Bing Lee, Betta Electrical, Retravision and other smaller retailers

Where the product was sold
Dates available for sale
  • 1 March 2013 - 28 February 2014

Recall advertisements and supporting documentation

Responsible regulator

Australian Competition and Consumer Commission is the responsible regulator for this recall.

Australian Competition and Consumer Commission
Product category