Sunrise Medical Pty Ltd — MyWay Walker Chassis

Photograph of MyWay Walker

What are the defects?

The rear legs of the walker have a small cylindrical mounting feature called a boss, which the castors are screwed into. If the welding is not sufficient between the leg and the boss, the boss can come loose and the castors will detach from the rear legs of the chassis.

What are the hazards?

If the weld fails, the boss comes loose and the castors detach from the legs of the walker, this could result in an injury and/or a fall.

What should consumers do?

Sunrise Medical will contact affected consumers in writing. Consumers should send a completed acknowledgement form to Sunrise Medical to arrange for replacement legs to be fitted by an approved technician, within 4-6 months.

Consumers can continue to use their MyWay chassis after conducting a pre-use inspection to ensure that the rear castor boss is securely fixed, all castors are moving freely and all brakes and resistance features are working correctly.

For further information, contact Sunrise Medical Customer Service on 02 9678 6600.

Traders who sold this product

Healthcare equipment and mobility suppliers

Where the product was sold
New South Wales
Northern Territory
Queensland
South Australia
Tasmania
Victoria
Western Australia

Responsible regulator

Therapeutic Goods Administration is the responsible regulator for this recall.

Product category