Tinsonax NSW Pty Ltd—Medispot Soft Hot/Cold Packs—Medium (Product # 2160) & Large (Product # 2161)
What are the defects?
This product contains the toxic substance ethylene glycol (rather than the non-toxic ingredient propylene glycol).
What are the hazards?
Potentially life-threatening or could cause a serious risk to health (Class 1).
What should consumers do?
If you have a Medispot Soft Hot/Cold Pack do not use it. Please call Tinsonax (NSW) Pty Ltd customer service line on 1800 079 937 to arrange the return of the affected product and a refund.
Therapeutic Goods Administration is the responsible regulator for this recall.