PRA number
2008/10303
Published date
Product description
Medispot Soft Hot/Cold Packs—Medium (Product # 2160) & Large (Product # 2161)
Reasons the product is recalled
This product contains the toxic substance ethylene glycol (rather than the non-toxic ingredient propylene glycol).
The hazards to consumers
Potentially life-threatening or could cause a serious risk to health (Class 1).
What consumers should do
If you have a Medispot Soft Hot/Cold Pack do not use it. Please call Tinsonax (NSW) Pty Ltd customer service line on 1800 079 937 to arrange the return of the affected product and a refund.
Supplier
Tinsonax NSW Pty Ltd
Where the product was sold
Nationally
Responsible regulator
Therapeutic Goods Administration is the responsible regulator for this recall.