Toyota Motor Corporation Australia Limited — Lexus LC500h

Identifying features

VIN (Vehicle identification number)
See attached VIN list

What are the defects?

The vehicles have improper programming in the ECU (controls the hybrid system and transmission), when the accelerator pedal is depressed quickly during normal driving conditions, the ECU commanding transmission may not shift gears within the required time period.

What are the hazards?

If this were to occur, warning lights will illuminate and the hybrid system will shut down, resulting in the loss of motive power (but not power steering or braking assist). Loss of motive power while driving at higher speeds could increase the risk of a crash.

What should consumers do?

Lexus Australia will contact owners by SMS/email/phone and or recall notification at their last known address advising of this recall and requesting the vehicle be presented to their preferred Lexus Dealer.

Owners who require more information can contact their preferred Lexus Dealer or contact the Lexus Customer Assistance Centre on 1800 023 009 (Monday to Friday 8am-6pm (AEDT))

Traders who sold this product

Authorised Lexus Dealers

Where the product was sold

Responsible regulator

Department of Infrastructure, Transport, Cities and Regional Development is the responsible regulator for this recall.

Department of Infrastructure, Transport, Cities and Regional Development
Product category