Toyota Motor Corporation Australia Limited — Toyota Echo (NCP10/13) & RAV4 (ACA22/23)
What are the defects?
Takata airbag inflator: As it gets older, a combination of heat and humidity can cause the airbag inflator propellant to degrade. If an affected vehicle is involved in a collision triggering the airbag, the metal inflator housing may explode/rupture under too much internal pressure.
What are the hazards?
In the event of an airbag inflator rupture, metal fragments could propel out through the airbag cushion towards the vehicle occupants causing serious injury or fatality.
What should consumers do?
Owners of affected vehicles are advised that the vehicle is under 'critical recall’. It is recommended that you stop driving the vehicle and immediately arrange for airbag replacement as the vehicle has a heightened risk of causing injury or death. The critical recall category applies to alpha airbags and also includes other airbags specified by Toyota.
Toyota will offer to arrange for your vehicle to either be towed to the place of replacement or for a mobile technician to be sent to the vehicle (or some similar arrangement), so that you do not have to drive the vehicle in order to receive a replacement airbag.
Owners of affected vehicles should contact their local Toyota dealership or Toyota’s head office directly by phoning 1800 987 366 or emailing firstname.lastname@example.org to arrange for a replacement airbag inflator free of charge.
Consumers can use Toyota’s VIN look-up tool to see if their vehicle is affected by this recall: http://recalls.toyota.com.au/#/
Alternatively, consumers can use their registration plate number to check if their vehicle is affected by going to http://www.ismyairbagsafe.com.au
We also recommend you visit https://www.productsafety.gov.au/newsletter/subscribe to subscribe to receive updates about current and future recalls as they are published.
Further information for consumers is available at: https://www.productsafety.gov.au/recalls/compulsory-takata-airbag-recall.
Toyota Motor Corporation Australia
Australian Competition and Consumer Commission is the responsible regulator for this recall.