Toyota Motor Corporation — Lexus CT200h MY2019

Identifying features

VIN (Vehicle identification number)
See attached VIN list

What are the defects?

The gas struts that hold the back door open may be manufactured improperly, which may allow the gas charge to leak.

What are the hazards?

If a sufficient amount of gas leaks while the back door is open, the gas struts may fail and pose a risk of injury.

What should consumers do?

Owners of the involved vehicles will be contacted by mail, requesting the registered owner to make an appointment at their preferred Lexus dealer for rectification, free of charge.

To find a local dealer, visit https://www.lexus.com.au/contact/find-a-dealer

For further information, consumers should contact the Lexus Customer Assistance Centre on
1800 023 009 (Monday to Friday, 8am-6pm AEST).

Traders who sold this product

Authorised Lexus dealers

Where the product was sold
Nationally
Dates available for sale
  • 1 April 2019 - 5 June 2019

Responsible regulator

Department of Infrastructure, Transport, Cities and Regional Development is the responsible regulator for this recall.

Department of Infrastructure, Transport, Cities and Regional Development
Product category