Toyota Motor Corporation — Lexus IS300h, LS500 & LS500h MY2018

Identifying features

VIN (Vehicle identification number)
See attached VIN table and VIN list

What are the defects?

Vehicles are equipped with run-flat tyres with a sidewall reinforcement layer inside the tyre. Due to an improper assembly process, a crack may develop on the tyre sidewall reinforcement layer, expanding over time and potentially affecting the tyre deflection causing the temperature of the tyre to increase.

What are the hazards?

Under certain driving conditions, such as highway driving with low tyre pressure, portions of the tyre tread layer could separate, causing a reduction of vehicle stability and increasing the risk of an accident.

What should consumers do?

Lexus Australia will contact owners of the affected vehicles and request that they present their vehicle to their preferred Lexus dealer for rectification. Lexus will arrange alternative transport for the owner. This rectification will be carried out free of charge.

Consumers can find their local Lexus dealership via the website at https://www.lexus.com.au/contact/find-a-dealer

For further information, consumers can contact their Lexus Dealer or the Lexus Customer Assistance Centre on 1800 023 009 (Monday to Friday, 8am-6pm (AEDT)).

Traders who sold this product

Authorised Lexus Dealers

Where the product was sold
Nationally

Responsible regulator

Department of Infrastructure, Regional Development and Cities is the responsible regulator for this recall.

Department of Infrastructure, Regional Development and Cities
Product category