Vivo International Corporation Pty Ltd—Vivo 50" HD Plasma Television

PRA number

2013/13507

Published date

Product description

Vivo 50" high definition plasma television sold exclusively through BIG W stores.
Identifying features
Model number: PTV50HD Serial number ranges: 22091201001-22091202000 & 2209120001- 22091201000

Other identifying numbers

Model number: PTV50HD

Serial number ranges: 22091201001-22091202000 & 2209120001- 22091201000

Reasons the product is recalled

The neck of the television stand may break unexpectedly.

The hazards to consumers

If the defect occurs, the television may dislodge from the stand and poses a potential crushing hazard to nearby consumers.

What consumers should do

Consumers should cease using the stand immediately. Consumers may return the television to BIG W for a full refund or contact Vivo to have a replacement neck sent to them at no cost.

For further information please contact Vivo on (02) 8030 8996 Monday to Friday between 9am and 5pm (AEST) or via email at customersupport@vivotvs.com or visit the Vivo website www.vivotvs.com.

Traders who sold this product

BIG W stores

Where the product was sold

Nationally

Recall advertisements and supporting documentation

Responsible regulator

Australian Competition and Consumer Commission is the responsible regulator for this recall.

Product category

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