Volkswagen Group Australia — MY17 and MY18 Volkswagen Polo

Identifying features

VIN (Vehicle identification number)
See updated VIN list

What are the defects?

On certain Polo vehicles of a limited production period, the welding on the towing eye in the vehicle tool kit may fail. When in use, the towing eye may tear as a result of forces exerted on it.

What are the hazards?

In the event that the towing eye is torn, the towrope may sling back and cause an injury.

What should consumers do?

Owners will be contacted by direct mail. Owners should contact their nearest Volkswagen dealership to arrange an inspection and repair of the vehicle.

For further information, consumers can contact their local Volkswagen Authorised Service Centre or contact Volkswagen Customer Care on 1800 607 822.

Traders who sold this product

Authorised Volkswagen Dealers

Where the product was sold
Nationally

Responsible regulator

Department of Infrastructure, Regional Development and Cities is the responsible regulator for this recall.

Department of Infrastructure, Regional Development and Cities
Product category