Volkswagen Group Australia Pty Ltd.—Golf, Polo and Tiguan
What are the defects?
The detent lever of the child lock can break because it was damaged during the production process. As a result of this an active child lock can unnoticeably be switched off. This may lead to the rear doors being operable from inside the vehicle.
What are the hazards?
A child may be able to inadvertently open a rear door from the inside with the child lock on, potentially causing injury to a third party or increasing the risk of injury to occupants inside the vehicle.
What should consumers do?
A letter is being sent to affected owners of the vehicles. For further information, customers can contact their local Volkswagen Authorised Service Centre or
contact Volkswagen Customer care on 1800 607 822
Authorised Volkswagen Dealers