Volkswagen Group Australia Pty Ltd—Volkswagen Caddy

Identifying features

Recall Campaign Number: 55H5

What are the defects?

On some Caddy vehicles the attachments of the ball pin for the gas pressure spring on the D pillar can loosen. It cannot be ruled out that the ball pin will subsequently tear off because of the increased strain.

What are the hazards?

If the defect occurs, the boot lid can drop down unexpectedly and may pose an injury risk.

What should consumers do?

A letter is being sent to affected owners of the vehicles. For further information, customers can contact their local Volkswagen Authorised Service Centre or contact Volkswagen Customer care on 1800 607 822.

Traders who sold this product

Authorised Volkswagen Dealers

Where the product was sold
Nationally

Responsible regulator

Department of Infrastructure, Regional Development and Cities is the responsible regulator for this recall.

Department of Infrastructure, Regional Development and Cities
Product category