Volkswagen Group Australia Pty Ltd — Volkswagen Golf (Hatch, Cabriolet, Wagon), Jetta, Passat, Polo and Caddy MY2012-2014

Identifying features

What are the defects?

Vehicles fitted with a 7 speed dual clutch gearbox have a fluid leak that can lead to pressure loss in the gearbox. This pressure loss can interrupt the power transmission between the engine and gearbox, resulting in loss of drive function.

What are the hazards?

If the gearbox loses pressure, the vehicle may lose drive functionality. This may increase the risk of an accident occurring, which may result in serious injury to vehicle occupants or other road users.

What should consumers do?

Affected consumers will be contacted directly by Volkswagen to organise for inspection and repair, free of charge.

Owners of affected vehicles can also contact the Volkswagen Recall Campaign Hotline on 1800 504 076
(Monday to Friday, 8.30am-8pm AEST) or visit https://www.volkswagen.com.au/app/locals/find-dealer

Traders who sold this product

Authorised Volkswagen dealers

Where the product was sold
Nationally
Dates available for sale
  • 1 June 2011 - 1 June 2015

Responsible regulator

Department of Infrastructure, Transport, Regional Development and Communications is the responsible regulator for this recall.

Department of Infrastructure, Transport, Regional Development and Communications
Product category