Volkswagen—Volkswagen Golf, Jetta, EOS, Passat & Caddy Vehicles
What are the defects?
The direct shift gearbox (DSG) may read the clutch temperature incorrectly and activate the clutch protection function. This will illuminate a flashing gear warning light and cause juddering of the vehicle, a reduction in engine torque, and opening of the clutch (as if the gearbox were in "neutral").
What are the hazards?
Loss of power to the wheels may in certain circumstances pose a hazard to the vehicle occupants and other road users.
What should consumers do?
A letter has been sent to affected owners. Customers can contact their local dealer to arrange for a vehicle check-up, and if necessary, repair of the fault.
Volkswagen authorised dealers