WOW Sight & Sound—VUE portable DVD player

Identifying features

Model number: VUESPD1020
Serial numbers: VUESPD102082011000001 to VUESPD102082011001000

What are the defects?

The internal battery may overheat and melt if left plugged into the mains for a long period of time.

What are the hazards?

Overheating batteries can cause fire, property damage and loss of life.

What should consumers do?

Consumers should immediately stop using products that fall within the serial number range. Other serial numbers of this model are not affected. Please return the unit to your local WOW store for a replacement battery to be fitted free of charge. A reply-paid envelope can be provided. For inquires contact WOW Sight & Sound on 13 28 38 or at

WOW Sight & Sound
Traders who sold this product

WOW Sight & Sound

Where the product was sold
Dates available for sale
  • 1 August 2011 - 15 February 2012

Recall advertisements and supporting documentation

Responsible regulator

Australian Competition and Consumer Commission is the responsible regulator for this recall.

Australian Competition and Consumer Commission
Product category