Product description
Fiskars 16 Foot (4.9m) Chain Drive Extendable Pole Saw & Pruner model 9463
Fiskars 16 Foot (4.9m) Power Lever Extendable Pole Saw & Pruner model 9440 (branded as the 16ft Tree Pruner)
Extendable lawn and garden tools that are used to cut high tree branches with either a traditional pruner or a hooked saw blade
See a list of details to help identify the product
Reason the product is recalled
The telescoping poles of the Extendable Pole Saw & Pruner can become unsecured and/or separate, causing the poles to come apart, fall down and the saw blade and pruner head to drop.
The hazards to consumers
If the poles come apart and fall down while the product is in use and the saw blade and pruner head drop, this poses a risk of a serious injury to the user.
Incidents have occurred and caused injuries to consumers.
What consumers should do
Consumers should immediately stop using the Pole Saw & Pruner and return the product to their place of purchase, Costco, Bunnings or Lamanna to obtain a refund.
For further information, please contact Fiskars by phone on 02 8665 8200 (Monday to Friday 9am-5pm AEST), via email at Australiaorders@fiskars.com or by going to https://www.fiskars.com.au/Support/customer-care
Details to help identify the product
Supplier running the recall
Who sold the product
- Bunnings Warehouse stores
- Costco Australia
- Lamanna Direct
Identifying numbers
Other identifying numbers
Dates available for sale
Where the product was sold
Responsible regulators
Regulators are established or appointed by government. They enforce regulations and rules.
Quote PRA number 2020/18738 when contacting a regulator about this recall.
Recall and remedy questions
Contact the Australian Competition and Consumer Commission if you have:
- a question about the remedy being offered to you by the business that is responsible for managing this recall, or
- concerns about the way the business is managing this recall.
