Reason the product is recalled
The product does not comply with the performance or labelling requirements of the mandatory standard 'Consumer Protection Notice No. 1 of 2010 - Consumer Product Safety Standard: Vehicle Jacks'. The incorrect labelling on the product or packaging may result in misuse of the product. The overload protection is not to Australian standards.
The hazards to consumers
Correct or incorrect use of the vehicle jack may lead to a vehicle collapsing on a consumer, causing severe injury or even death.
What consumers should do
Consumers should immediately stop using the product.
Ausriver will contact consumers and provide them with a refund and a return shipping label if they are unable to dispose of the jack.
Consumers can contact Ausriver on 02 96621881 or sales@ausriver.com
Ausriver will contact consumers and provide them with a refund and a return shipping label if they are unable to dispose of the jack.
Consumers can contact Ausriver on 02 96621881 or sales@ausriver.com
Details to help identify the product
Supplier running the recall
Ausriver Group Pty Ltd
Who sold the product
Ausriver Group Pty Ltd
Sold through EBay stores
Sold through EBay stores
Dates available for sale
-
Where the product was sold
Nationally
Online
Responsible regulators
Regulators are established or appointed by government. They enforce regulations and rules.
Quote PRA number 2019/17378 when contacting a regulator about this recall.
Recall and remedy questions
Contact the Australian Competition and Consumer Commission if you have:
- a question about the remedy being offered to you by the business that is responsible for managing this recall, or
- concerns about the way the business is managing this recall.
