PRA number
2009/11191
Published date
Product description
Notebook Computer. Affected products were manufactured prior to 15 September 2009
Reasons the product is recalled
Fraying of insulation covering electrical cabelling may occur when the left palm rest is subjected to repeated heavy pressure.
The hazards to consumers
The frayed cable may cause overheating of the notebook case which may in turn burn the operator.
What consumers should do
Consumers should either:
(a) contact Acer’s website www.acer.com.au and follow the directions
to Select the ‘Service and Support’ link at top of page; or
(b) telephone Acer’s call centre on 1300 365 100 where directions will be
given.
At the contact point, consumers will be given instructions for the return to Acer and rectification of the Notebook, at Acer’s cost.
(a) contact Acer’s website www.acer.com.au and follow the directions
to Select the ‘Service and Support’ link at top of page; or
(b) telephone Acer’s call centre on 1300 365 100 where directions will be
given.
At the contact point, consumers will be given instructions for the return to Acer and rectification of the Notebook, at Acer’s cost.
Traders who sold this product
BING LEE ELECTRICS PTY LTD, BLUE CHIP INFOTECH PTY LTD, CLEAR TECHNOLOGY VANTAGE POINT PTY LTD, DERNI PTY LTD T/AS HARVEY NORMAN, EXPRESS ONLINE (A DIVISION OF DIMENSION DATA), HARVEY NORMAN, INGRAM MICRO PTY LTD, J.H. COMPUTER SERVICES PTY LTD, JB HIFI, JOYCE MAYNE HARVEY NORMAN, OFFICEWORKS SUPERSTORES PTY LTD, OPEN SYSTEMS SUPPLY PTY LTD, PORTACOM PTY LTD, RADIO RENTALS, RETRAVISION (VIC/TAS) LTD, THE GOOD GUYS, W.COOGAN & CO P/L T/AS COOGAN STORES' WOW AUDIOVISUAL SUPERSTORES P/L
Where the product was sold
Nationally
Dates available for sale
-
Recall advertisements and supporting documentation
Responsible regulator
Australian Competition and Consumer Commission is the responsible regulator for this recall.
