PRA number
2020/18526
Published date
What are the defects?
The Sugek CS-M3007 7-Speed Cassette installed on certain model year 2021 Norco Storm 4 and Storm 5 bicycles may cause the chain to skip unexpectedly, under extreme pedalling loads when using the 11 tooth cog.
What are the hazards?
If the chain skips unexpectedly when the bicycle is in use, this could cause a loss of balance or loss of control of the bike, increasing the risk of injury.
What should consumers do?
Consumers should check whether their bicycle's model and serial number falls within the affected range and if so, immediately stop using the bicycle and contact their Norco retailer to have a replacement cassette fitted to the bicycle.
For further information, please contact Advance Traders on 1300 361 686 or visit www.advancetraders.com.au
For further information, please contact Advance Traders on 1300 361 686 or visit www.advancetraders.com.au
Traders who sold this product
See attached Traders list
List of traders who sold this product
Where the product was sold
Nationally
Dates available for sale
-
Recall advertisements and supporting documentation
Responsible regulator
Australian Competition and Consumer Commission is the responsible regulator for this recall.
