Product description

Aeroad CF SLX R081 (Cockpit CP0018) and Aeroad CFR R065 (Cockpit CP0018) road bikes

See a list of details to help identify the product

Reason the product is recalled

The wall thickness of the drop bars on the bike's handles may be too thin and the clamping screws where the drop bars connect to the integrated brake and shifting lever may be tightened (or re-tightened) too tightly. This could cause the drop bar to crack or break.

The hazards to consumers

If the drop bar cracks or breaks, steering control may become loose, increasing the risk of an accident or injury.

What consumers should do

Consumers should stop using the product. When parts become available from the end of July, Canyon Bicycles will contact consumers to arrange for return of the product and replacement of drop bars or a full refund.

For more information, consumers should contact Canyon Bicycles on 1300 712 003 (Monday to Thursday, 8am-6pm and Friday, 8am-5pm) or go to https://www.canyon.com/en-au/contact/

Details to help identify the product

Supplier running the recall

Who sold the product

Canyon Bicycles

Identifying numbers

Other identifying numbers

Serial numbers starting with R081 or R065. The serial number can be found on the downtube and includes a QR-Code.

Dates available for sale

-

Where the product was sold

Nationally
Online

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Responsible regulators

Regulators are established or appointed by government. They enforce regulations and rules.

Quote PRA number 2021/18962 when contacting a regulator about this recall.

Recall and remedy questions

Contact the Australian Competition and Consumer Commission if you have:

  • a question about the remedy being offered to you by the business that is responsible for managing this recall, or
  • concerns about the way the business is managing this recall.