Product description
Aeroad CF SLX R081 (Cockpit CP0018) and Aeroad CFR R065 (Cockpit CP0018) road bikes
See a list of details to help identify the product
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Reason the product is recalled
The wall thickness of the drop bars on the bike's handles may be too thin and the clamping screws where the drop bars connect to the integrated brake and shifting lever may be tightened (or re-tightened) too tightly. This could cause the drop bar to crack or break.
The hazards to consumers
If the drop bar cracks or breaks, steering control may become loose, increasing the risk of an accident or injury.
What consumers should do
Consumers should stop using the product. When parts become available from the end of July, Canyon Bicycles will contact consumers to arrange for return of the product and replacement of drop bars or a full refund.
For more information, consumers should contact Canyon Bicycles on 1300 712 003 (Monday to Thursday, 8am-6pm and Friday, 8am-5pm) or go to https://www.canyon.com/en-au/contact/
For more information, consumers should contact Canyon Bicycles on 1300 712 003 (Monday to Thursday, 8am-6pm and Friday, 8am-5pm) or go to https://www.canyon.com/en-au/contact/
Details to help identify the product
Supplier running the recall
Who sold the product
Canyon Bicycles
Identifying numbers
Other identifying numbers
Serial numbers starting with R081 or R065. The serial number can be found on the downtube and includes a QR-Code.
Dates available for sale
-
Where the product was sold
Nationally
Online
Responsible regulators
Regulators are established or appointed by government. They enforce regulations and rules.
Quote PRA number 2021/18962 when contacting a regulator about this recall.
Recall and remedy questions
Contact the Australian Competition and Consumer Commission if you have:
- a question about the remedy being offered to you by the business that is responsible for managing this recall, or
- concerns about the way the business is managing this recall.
