AGL Energy Ltd — Promotional AGL-Branded Wireless Phone Charger

PRA number

2019/17619

Published date

Product description

Free promotional AGL-branded wireless charger for smartphones

Two different versions consisting of a circular charging plate and a USB cable

Version 1 - Circular black charger with white AGL logo, which has some air vents at the bottom, this version has no LED ring around the edge.

Version 2 - Circular black charger with white AGL logo, which has an LED ring around the edge that lights up when powered, this version has no air vents at the bottom.

Two models of the charger were distributed to guests who attended Melbourne Victory promotional events, organised by MAX Events, as follows:

Victory in Business events 10 October 2018 and 17 May 2019

Chairman's Function on 1 December 2018

Photograph AGL Wireless Chargers

What are the defects?

The product may overheat when charging causing localised heat damage to the area surrounding the product.

What are the hazards?

Potential fire risk.

What should consumers do?

Consumers should immediately unplug the charger and discontinue use.

Contact AGL at https://www.agl.com.au/phonechargerrecall2019 to register contact information. AGL will then supply a reply-paid satchel to facilitate the return of the charger and USB cable.

Return both the charger and USB cable to AGL using the supplied satchel. Following receipt of the charger and USB cable, AGL will send a $20 EFTPOS gift card.

For further information contact AGL by phone on 1300 753 679 or at https://www.agl.com.au/phonechargerrecall2019

Supplier

AGL Energy Ltd

Traders who sold this product

Free promotional product distributed to guests who attended Melbourne Victory Football Club events as described above.
Max Events
Dynamic Gift

Where the product was sold

Victoria

Dates available for sale

Recall advertisements and supporting documentation

Responsible regulator

Energy Safe (VIC) is the responsible regulator for this recall.

Product category