Product description

Ezytrail K Series MK1 models of off-road camper trailers

See a list of details to help identify the product.

Reason the product is recalled

The drawbar of the Ezytrail K Series MK1 Albany Range, Lincoln Range, Portland Range and Stirling Range products was supplied with a weld attaching the top of the drawbar to the main body, this weld may be subject to premature failure under extreme conditions.

The hazards to consumers

As a result of the weld defect, it may be subject to premature failure and cause the drawbar to break.

What consumers should do

Consumers are to log onto https://www.ezytrailcampertrailers.com.au/warranty and enter your campers unique chassis number into the recall search bar and the website will tell you if you need to lodge a recall claim for repair.

For further information please contact Ezytrail customer support on 1300 399 875.

Details to help identify the product.

Supplier running the recall

Who sold the product

Ezytrail retail outlets Australia-wide

Identifying product features

Dates available for sale

-

Where the product was sold

Nationally

Responsible regulators

Regulators are established or appointed by government. They enforce regulations and rules.

Quote PRA number 2018/17048 when contacting a regulator about this recall.

Recall and remedy questions

Contact the Department of Infrastructure, Transport, Regional Development and Communications if you have:

  • a question about the remedy being offered to you by the business that is responsible for managing this recall, or
  • concerns about the way the business is managing this recall.

Find information on vehicle recalls and how to report a vehicle safety issue.