Apple Inc — MacBook Pro (Retina, 15-inch, mid-2015 model)

PRA number

2019/17622

Published date

Product description

The affected Apple MacBook Pros are the Retina 15-inch, mid-2015 model. They have a 15.4-inch (diagonal) display, 2.2-2.5 GHz processors, 256 GB-1 TB solid-state storage, two Thunderbolt 2 ports, two USB 3 ports, and one HDMI port.

The products were primarily sold between September 2015 and February 2017.

This recall does not affect other MacBook Pro models.
Photograph of MacBook Pro
Identifying features

Other identifying numbers

Serial numbers - check using online look-up tool

What are the defects?

Some batteries in older generation 15-inch MacBook Pros may overheat.

What are the hazards?

Potential fire risk.

What should consumers do?

Consumers can use the serial number lookup tool on Apple’s website, to determine if their 15-inch MacBook Pro is affected by the recall. First check to see which 15-inch MacBook Pro you have. Choose ‘About This Mac’ from the Apple menu in the upper-left corner of your screen. If your model is “MacBook Pro (Retina, 15-inch, mid 2015)”, visit https://support.apple.com/en-au/15-inch-macbook-pro-battery-recall and enter your computer’s serial number to see if it is included in this recall. If your MacBook Pro is included, stop using it and follow the instructions at https://support.apple.com/en-au/15-inch-macbook-pro-battery-recall to have your battery replaced free of charge.

For further information, or to contact Apple Support, visit https://support.apple.com/en-au/15-inch-macbook-pro-battery-recall

Supplier

Where the product was sold

Nationally
International
Online

Dates available for sale

-

Recall advertisements and supporting documentation

Responsible regulator

Australian Competition and Consumer Commission is the responsible regulator for this recall.