Product description
PVC Bath / Shower Mat
See a list of details to help identify the product.
Reason the product is recalled
There is potential for all four suction cups to not be securely suctioned to the surface of the bath or shower.
The hazards to consumers
If the rug is not secured correctly there is the potential for the consumer to slip and be injured.
What consumers should do
Cease using the item immediately. Consumers that purchased the product directly from Global Shop Direct will receive an email and letter in the mail offering to replace the item at no charge. Consumers will be asked to cut the rug up to prevent it being used and to send a photograph of the product to the GSD contact centre. GSD will arrange to replace the product with the new 16 suction cup design at no charge.
Consumers that purchased the product via other retailers should contact our consumer phone support line 1300 137 598 or email us at aquarugrecall@globalshopdirect.com.au, to confirm they have purchased the affected GSD product by providing proof of purchase or sending a photograph of the product. Once it has been identified as being affected by the recall, they will then be asked to cut the product up and upon receipt of confirmation of destruction, will be sent a replacement at no charge.
Consumers that purchased the product via other retailers should contact our consumer phone support line 1300 137 598 or email us at aquarugrecall@globalshopdirect.com.au, to confirm they have purchased the affected GSD product by providing proof of purchase or sending a photograph of the product. Once it has been identified as being affected by the recall, they will then be asked to cut the product up and upon receipt of confirmation of destruction, will be sent a replacement at no charge.
Details to help identify the product.
Supplier running the recall
Who sold the product
Global Shop Direct
Big W
Target
Danoz Directions – Jesmond
Danoz Directions – Lake Haven
Danoz Directions – Roselands
Danoz Directions – Smithfield
Danoz Directions – Southport
Danoz Directions – Tamworth
Homeworks – Mt Pleasant
Worldwide Memorabilia
Big W
Target
Danoz Directions – Jesmond
Danoz Directions – Lake Haven
Danoz Directions – Roselands
Danoz Directions – Smithfield
Danoz Directions – Southport
Danoz Directions – Tamworth
Homeworks – Mt Pleasant
Worldwide Memorabilia
Identifying product features
Model Numbers : AQR / AQRC
Identifying numbers
Other identifying numbers
Model Numbers : AQR / AQRC
Dates available for sale
-
Where the product was sold
Nationally
Responsible regulators
Regulators are established or appointed by government. They enforce regulations and rules.
Quote PRA number 2016/15499 when contacting a regulator about this recall.
Recall and remedy questions
Contact the Australian Competition and Consumer Commission if you have:
- a question about the remedy being offered to you by the business that is responsible for managing this recall, or
- concerns about the way the business is managing this recall.