Product description

Aqualung i330R Dive Computers and Consoles produced and sold in 2021 and 2022 with operating firmware versions R1.001, R1.002 or R1.003

Serial numbers are printed on the back of the computer and console and on the rear of their packaging

See a list of details to help identify the product.

Reason the product is recalled

The dive computer does not automatically adjust the pressure level when diving at 900m (3000 feet) altitude or higher, leading to miscalculation of the remaining dive time and ascent procedure.

The hazards to consumers

A diver who relies on the computer may exceed their no-decompression limit, leading to decompression sickness which can result in injury, serious illness or death. 

What consumers should do

Consumers should immediately stop using the i330R dive computer.
Consumers should take the dive computer to their place of purchase or any authorised Aqualung dealer to receive a free firmware upgrade. After the update the firmware will be R1.0004 or later.
You can contact Aqualung by email salesaqz@aqualung.com
You can go to Store Locator - Aqua Lung – Aqualung Australia to find your nearest authorised dealer.

Details to help identify the product.

Supplier running the recall

Who sold the product

Adreno - Brisbane Online
Adreno - Brisbane Shop
Adreno - Gold Coast
Adreno - Melbourne
Adreno - Perth
Adreno - Sydney
Aqua Lung Australia Pty Ltd
Aqua Lung Dive Online
Bundaberg Aqua Scuba
Byron Bay Dive Centre
Dive Centre Ltd
Dive Doctor
Dive Imports Australia
Indepth Scuba Pty Ltd
Perth Scuba
Scuba Life

Identifying product features

Serial Numbers Affected:  GD-001004 to GD-015302  GM-001000 to GM-003305 GM-001011 to GM-001269  

Dates available for sale

-

Where the product was sold

Nationally
International
Online

Manufacturer country ID

Taiwan

Print supporting information

Responsible regulators

Regulators are established or appointed by government. They enforce regulations and rules.

Quote PRA number 2022/19454 when contacting a regulator about this recall.

Recall and remedy questions

Contact the Australian Competition and Consumer Commission if you have:

  • a question about the remedy being offered to you by the business that is responsible for managing this recall, or
  • concerns about the way the business is managing this recall.