Reason the product is recalled
The finished product(s) have been found to contain an unacceptably high level of gram positive bacteria, Staphylococcus saprophyticus, S. xylosus, and S. lentus.
The hazards to consumers
Presence of these bacteria may result in infections, such as conjunctivitis or blepharitis.
What consumers should do
Please immediately stop using It’s A Fine Line Liquid Eye Liner and return it for a full refund by returning the product to your Arbonne consultant or calling Customer Service at 1-800-650-760 and Arbonne will send a pre-paid shipping label to return the product bearing the recalled lot number. When returning the product, consumers are asked to clearly mark the shipping package on the outside as follows: ATTENTION: RECALLED PRODUCT.
For any questions, please contact Arbonne at LiquidEyeliner@arbonne.com or call 1-800-650-760.
For any questions, please contact Arbonne at LiquidEyeliner@arbonne.com or call 1-800-650-760.
Details to help identify the product
Supplier running the recall
Who sold the product
Arbonne Independent Consultants
Identifying product features
1. It’s A Fine Line Liquid Eye Liner - Eclipse (Black)
Catalog SKU #: 6735
Product code#: 80000072
Lot No(s): 0206, 0216, 0256, 0256(a), 0266, 3565, 3575.
2. It’s A Fine Line Liquid Eye Liner– Arbor (Brown)
Catalog SKU #: 6736
Product code#: 80000073
Lot No(s): 3535, 3555.
Identifying numbers
Other identifying numbers
1. It’s A Fine Line Liquid Eye Liner - Eclipse (Black)
Catalog SKU #: 6735
Product code#: 80000072
Lot No(s): 0206, 0216, 0256, 0256(a), 0266, 3565, 3575.
2. It’s A Fine Line Liquid Eye Liner– Arbor (Brown)
Catalog SKU #: 6736
Product code#: 80000073
Lot No(s): 3535, 3555.
Catalog SKU #: 6735
Product code#: 80000072
Lot No(s): 0206, 0216, 0256, 0256(a), 0266, 3565, 3575.
2. It’s A Fine Line Liquid Eye Liner– Arbor (Brown)
Catalog SKU #: 6736
Product code#: 80000073
Lot No(s): 3535, 3555.
Dates available for sale
-
Where the product was sold
Nationally
Responsible regulators
Regulators are established or appointed by government. They enforce regulations and rules.
Quote PRA number 2016/15427 when contacting a regulator about this recall.
Recall and remedy questions
Contact the Australian Competition and Consumer Commission if you have:
- a question about the remedy being offered to you by the business that is responsible for managing this recall, or
- concerns about the way the business is managing this recall.
