Product description
3500kg rated steel tow ball mount suitable for 50mm x 50mm hitch receiver
See a list of details to help identify the product
Reason the product is recalled
During production some materials used were not to the correct specifications. Under certain circumstances the tow ball mount can break at the bend next to the tow ball.
The hazards to consumers
If the defect occurs whilst towing this may result in the towed trailer or caravan separating from the tow vehicle, causing a possible accident hazard to the vehicle occupants and other road users.
What consumers should do
Consumers should immediately stop using the tow ball mount and contact Ark Corporation for a replacement.
Contact details: (02) 9678 9036 Mon-Fri 9am-5pm or via email sales@arkcorporation.com or visit www.arkcorp.com.au.
Contact details: (02) 9678 9036 Mon-Fri 9am-5pm or via email sales@arkcorporation.com or visit www.arkcorp.com.au.
Details to help identify the product
Supplier running the recall
Who sold the product
Authorised Ark retailers and trade suppliers
Identifying product features
Serial numbers A177 - A190 (marked on tow ball mount)
Identifying numbers
Other identifying numbers
Serial numbers A177 - A190 (marked on tow ball mount)
Dates available for sale
-
Where the product was sold
Nationally
Responsible regulators
Regulators are established or appointed by government. They enforce regulations and rules.
Quote PRA number 2015/14787 when contacting a regulator about this recall.
Recall and remedy questions
Contact the Australian Competition and Consumer Commission if you have:
- a question about the remedy being offered to you by the business that is responsible for managing this recall, or
- concerns about the way the business is managing this recall.
